SHIPPING & DELIVERY

At qbuk, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-14 business days from the date that it is placed.

We will ship products to United States, Canada, Australia, Europe, etc. Delivery is not accepted in the United States Minor Outlying Islands and Brazil. When purchasing products on the www.qbuk.com website, the tax is paid by the seller, and the customer does not need to pay local import duties.

Shipping method Shipping Time(business days) Cost(USD)
Standard Shipping with USPS/EMS

7-14 Days (United States, Canada, Australia, New Zealand, United Kingdom, Spain, France, Germany, Italy and Others)

=$7.99(Free Shipping over $79)

Express Shipping with FedEX/UPS/DHL/TNT

5-7 Days (United States, Canada, Australia, New Zealand, United Kingdom, Spain, France, Germany, Italy and Others)

=$20.00

**Health Safety**

Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We hope you understand.

Please Note: Seller Process: Confirm > Processing > Shipping > Delivery

 

Payment Confirmation:

A confirmation email will be sent to you once the order is authorized and verified.

Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

Redirecting An Order:

Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Hope you understand!

 

Please Note: Total Delivery Time = Processing Time + Shipping Time

Processing:

It normally takes 1-3 business days to process your order. Please note that holidays & weekends are not included.

If items are prepared in 24 hours in your order, then we can ship it in one day. We will send you an email if the processing time takes longer than expected.

 

Shipping:

Standard Shipping with USPS/EMS for cost $7.99(Free Shipping On All Orders Over $79): shipment takes approximately 7 to 14 business days to reach destination countries.

Express Shipping with FedEX/UPS/DHL/TNT for cost $20.00: shipment takes approximately 5 to 7 business days to reach destination countries.

Once your order is shipped out, an email notification with International e-packet tracking number will be sent to you.

USPS Logistics Tracking: https://tools.usps.com/go/TrackConfirmAction_input

EMS Logistics Tracking: https://www.ems.post/en/global-network/tracking

FedEx Logistics Tracking: https://www.fedex.com/en-us/tracking.html

UPS Logistics Tracking: https://www.ups.com/us/en/Home.page

DHL Logistics Tracking: https://www.dhl.com/us-en/home/tracking.html

TNT Logistics Tracking: https://www.tnt.com/express/en_gc/site/home.html

**Shipping Delays**

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.

Usually it takes about 7-14 days to some countries. Please submit a ticket within 6 month of shipment if the package does not arrive in time, our Support Center:[email protected] will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.